Privacy Policy

Living Word Imprints, LLC
Effective Date: July 19, 2026
Last Updated: July 19, 2026

Our Commitment to Your Privacy

At Living Word Imprints, LLC (“Living Word Imprints,” “we,” “our,” or “us”), protecting your privacy is an important part of the trust our customers place in us.

Whether you order school uniforms, custom apparel, signs, banners, promotional products, embroidery, or other printing services, we are committed to collecting only the information necessary to provide our products and services while protecting your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal information.

By using our website or doing business with Living Word Imprints, you agree to the practices described in this Privacy Policy.

Who We Are

Living Word Imprints, LLC is a family-owned commercial printing and custom apparel company located in Hartford, Connecticut.

Services include:
• School Uniforms
• Custom Apparel
• Screen Printing
• Embroidery
• Signs
• Banners
• Promotional Products
• Graphic Design
• Copy & Print Services
• Business Printing

Website: https://livingwordimprints.com

Information We Collect

Personal Information: Name, mailing address, email address, telephone number, student name (when applicable), school name (when applicable).

Order Information: Order number, products ordered, artwork and design files, production notes, pickup or shipping information, payment status, and customer communication history.

Website Information: IP address, browser type, device type, operating system, pages visited, and date/time of access.

Artwork and Design Files

Artwork submitted by customers is used solely to fulfill the requested order unless otherwise authorized. Customers are responsible for ensuring they have the legal right to reproduce submitted artwork.

Payment Information

Payments are processed through Clover and PayPal. Living Word Imprints does not store complete credit or debit card numbers.

How We Use Your Information

We use information to process orders, produce products, prepare artwork, request approvals, process payments, coordinate pickup or shipping, provide customer support, maintain business records, and comply with legal obligations.

Customer Communications

We communicate by SMS (with customer consent), email, and telephone for order confirmations, artwork approvals, production updates, pickup notifications, customer service inquiries, and responses to customer questions. We do not send promotional or marketing text messages through our customer notification system. As a family-owned business, we may occasionally respond outside normal business hours. Normal business hours are Monday–Friday, 10:00 AM–6:00 PM.

SMS Communications

Customers may receive order confirmations, artwork approval requests, production updates, pickup notifications, and customer service responses. Typical frequency is 1–3 messages per order. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Cookies

Our website uses essential cookies for WooCommerce and PayPal functionality. We do not currently use advertising or behavioral tracking cookies.

Information Sharing

We do not sell, rent, or trade customer information. Information may be shared only with WooCommerce, PayPal, Clover, RingCentral, Resend, Supabase, and website hosting providers as necessary to provide services. SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We maintain reasonable safeguards to protect customer information.

Data Retention

Information is retained only as long as necessary to complete orders, provide support, meet legal obligations, resolve disputes, and maintain records.

Your Privacy Choices

You may request to review, correct, update, delete (where permitted), or withdraw consent for future SMS communications.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our site.

Changes to This Privacy Policy

We may update this policy periodically. The most current version will always be posted on this page.

Contact Information

Living Word Imprints, LLC
450 Homestead Avenue
Hartford, CT 06112
Phone: (860) 882-1679
Email: info@livingwordimprints.com
Orders: orders@livingwordimprints.com
Website: https://livingwordimprints.com