SMS Terms & Conditions – Living Word Imprints

Living Word Imprints, LLC
Effective Date: July 19, 2026
Last Updated: September 10, 2026

Our Promise

At Living Word Imprints, we believe text messaging should be helpful—not intrusive.

We use SMS to keep customers informed about their orders by providing timely updates, artwork approvals, production notifications, pickup notifications, and customer service responses.

We respect your privacy, your time, and your communication preferences. We do not use this SMS program for promotional or marketing purposes.

1 – SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

2 – Types of SMS Communications

If you have consented to receive text messages from Living Word Imprints, LLC, you may receive Customer Care messages related to:

Order confirmations
Production updates
Customer service responses
Questions regarding an existing order
Artwork approval requests
Ready for pickup notifications

Living Word Imprints, LLC does not use this SMS program to send promotional or marketing messages.

3 – Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week regarding your order or customer service inquiry.

4 – Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.

5 – Opt-In Method

You may opt in to receive SMS messages from Living Word Imprints, LLC in the following ways:

• By submitting an online form and affirmatively selecting the SMS consent checkbox.
• By providing verbal consent during a phone call or in-person conversation.
• By obtaining our phone number and initiating a text message to opt in after reviewing the applicable SMS disclosures.

6 – Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive.

8 – Standard Messaging Disclosures

Message and data rates may apply.

Opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy and SMS Terms & Conditions pages.

Message frequency may vary.

Business Hours and Customer Service

Our regular business hours are Monday through Friday, 10:00 AM – 6:00 PM.

As a family-owned business, we may occasionally respond to customer emails or text messages outside normal business hours when practical. Telephone calls are generally placed during normal business hours. Response times may vary.

Carrier Disclaimer

Message delivery depends upon your wireless carrier. Living Word Imprints is not responsible for delayed or undelivered messages caused by wireless carriers or circumstances beyond our control.

Changes to These Terms

These SMS Terms & Conditions may be updated periodically. The most current version will always be available on our website.

Contact Information

Living Word Imprints, LLC
450 Homestead Avenue
Hartford, CT 06112

Phone: (860) 882-1679
Email: info@livingwordimprints.com
Orders: orders@livingwordimprints.com
Website: livingwordimprints.com